"Quickly answer questions. When you don't know the answer you reach out to find the answer. Everyone I've talked with on the phone is very friendly and helpful"
- Customer since 2019
"I receive prompt attention, immediate callbacks and a follow-up call to make sure I’m satisfied with my interaction with either the carriers for billing or claim issues. Couldn’t ask for more. Thank you"
John L., Customer since 2013
"I like the personal service I get from Peabody Insurance. Call me old fashioned but I think it's important to be know as more than just an account number. I like that when I have a question about my insurance policies or other insurance needs, I can call or walk into the office and I'm recognized and greeted by name and I can talk to someone I know and knows me."